Letting agent regulation on the cards

Kris Hopkins, the housing minister, has confirmed that the Government will oblige letting agents and property management companies to join one of three approved compensation schemes. The schemes will have the power to investigate complaints about hidden fees or poor advice. The move comes after the Property Ombudsman received record levels of complaints made against them by tenants and buy-to-let landlords. Mr Hopkins said: "All tenants and leaseholders have a right to fair and transparent treatment from their letting agents. Most are happy with the service they receive, but a small minority of agents are ripping people off, and giving the whole industry a bad name."